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Welcome. We’re glad you’re here. You’ll be able to find answers to many questions below. If you don’t see what your looking for, call 800.948.8018 or email Customer Care at Small Concept.
Small Concept Online Boutique
Using our site
Gift Cards, Gift Certificates & Gift Wrapping
Make a friend smile big with a Small Concept gift card or email gift certificate:
- Gift Cards - Chose any denomination and enter the lucky recipient's name and your gift message. Check out as normal and we'll hand-write your gift message and enclose the Small Concept Gift Card in an envelope (then enclosed in a cardboard mailer to prevent bending). We'll ship to the destination on the order using whichever trackable shipping method you've chosen.
- Email Gift Certificates - Chose any denomination and enter the lucky recipient's name, email address and your gift message. Check out as normal and once we've processed your payment the recipient will immediately get an email gift certificate with your message and the gift code. You will receive a confirmation email once we’ve sent the certificate email to your recipient. Instant gratification!
- Gift Wrapping - Most clothing and small accessories can be gift wrapped in our signature Small Concept gift boxes. Simply add the gift wrapping item to your cart & choose the message options here. We'll do the rest to be sure to impress!
Gift cards and certificates are valid for one year from the date of purchase. The recipient can redeem them at Small Concept Children's Boutique in Cumming, GA or online during checkout at www.smallconcept.com.
Accepted Payment Methods
As you begin checkout you will the following option:
- Checkout - choose this to pay via Visa, Mastercard, American Express or traditional Paypal transfers.
- Checkout with Paypal - choose this to use Express Paypal Checkout. You won't have to enter your personal or credit card information into our site. Once your transaction is Paypal approved, you'll instantly link back to our site to complete your order.
If you have a Gift Card or Gift Certficate, during the last part of checkout you'll enter the gift certificate code to pay for your order. You will still need to enter your credit card information during checkout to cover any residual charges.
If you have a store credit, you'll need to checkout via phone. Please call us at 800.948.8018 and we'll complete your order.
Promotion Codes
Eligible promotion codes may be redeemed for discounts on the last page of checkout, the "Review & Submit" page. Simply enter the promotion code, click 'apply' and the appropriate discount will be calculated and subtracted from the total before your order is completed.
Clothing Care
Small Concept’s children’s apparel products are made with the highest quality materials available. We want to make sure they last as long as possible! To help, we’ve included a short description of clothing care instructions on each item’s page.
Size Charts
Small Concept’s children and baby clothes are sourced from many diverse brands. Each brand (manufacturer) may have slightly different sizing. If you would like more details on sizing or care for our baby and children clothes, just email us at care@smallconcept.com.
Trouble using the website?
If you are having trouble viewing or using the website, first check that cookies are enabled in your browser configuration. Storing cookies allow us to track your session and order through the site.
This site is best viewed using a recent version of Microsoft Internet Explorer®, Mozilla, FireFox or Safari. In these browsers, as a rule JavaScript is turned on. If you have trouble placing orders, JavaScript may be turned off because your security settings are too high. We suggest you use a medium setting or customize your settings to enable scripting.
To check your security settings in Internet Explorer, go to Tools > Internet Options. Click the Security tab and use the slides to adjust the settings.
Still having troubles, please contact us so we can help! | 
