Contact Us
By Phone:
Please call 800.948.8018 to reach our customer service via phone which is available between 10 am and 4pm E.T. Monday through Friday. After hours, customers may leave a message and we'll call you back during the first hour of our next business day.
By Email:
Contact us anytime, 24 x 7, by clicking here: Contact Customer Care at Small Concept.
For Return Merchandise Authorizations (RMAs):
To initiate a return request by email and obtain a RMA please click here: Request a Return.
Sign Up for our Email List:
Join our email list to stay plugged in on hot new arrivals, promotions, sales and events.
Join Us on Facebook:
Become a Small Concept Fan on Facebook to join our community discussion about modern children's fashion and other exclusive content!
By Snail Mail:
Small Concept’s online operations and warehouse are located in the north Atlanta area at:
Small Concept
3000 Old Alabama Rd, Suite 119-610
Alpharetta, GA 30022
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